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Contact Babel - The Inner Circle Guide to AI-Enabled Agent Assistance
Sponsored by Contexta360.
What does the future hold for contact centres?
With the rapid rise of AI, the question is often asked whether eventually there will even be a need
for people to work in contact centres, answering calls. This report looks at detailed examples and use cases to answer key questions that many contact centres will have.
Contact Babel
The Inner Circle Guide to AI-Enabled Agent Assistance
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