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Contact Babel - The UK Contact Centre Decision-Maker's Guide 2024
Sponsored by Contexta360.
Customer Effort, Engagement and First-Contact Resolution Survey findings 2024
Contact Babel’s findings provide deep and meaningful insights into the most important customer experience factors that could impact your business from their first contact with you.
This quick-read 25-page report highlights customers’ expectations of first-contact resolution in 2024.
Contact Babel
The UK Contact Centre Decision-Makers' Guide 2024
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